If your matter is a criminal proceeding in the United States, Twitch requires a subpoena or other properly served legal process to produce documents or information. We accept service through the Amazon Law Enforcement Request Tracker (ALERT) portal. You can find more information on this process in our Law Enforcement Response page.
If your matter is a criminal proceeding outside of the United States and your country is party to the Mutual Legal Assistance Treaty (MLAT), please follow the MLAT framework that is currently in effect between the United States and your country. Such international requests may be made to the U.S. Department of Justice’s Office of International Affairs. If you have questions involving service of process, please address them within your local agency. Please note that Twitch does not accept international requests for information, documents, or service of process via e-mail and will not respond to such requests.
If you have an urgent law enforcement request for information related to a matter involving imminent danger of death or serious physical injury to any person, please use the emergency disclosure request process. Emergency disclosure requests must be submitted through the ALERT portal, by selecting the emergency request button. In emergency circumstances, the ALERT system will grant law enforcement temporary account access.
If you are attempting to serve Twitch with legal process (subpoena, summons, writ, etc.) related to a civil legal matter pending in the United States:
Twitch requires a subpoena or other properly served legal process to produce documents or information. We accept legal process via our registered agent, Corporation Service Company (“CSC”).
You may serve Twitch by emailing the document to be served to sop@cscglobal.com and including the following information in the body of the email:
You may also serve Twitch by mailing your document to:
Twitch Interactive,Inc.
c/o Corporation Service Company
2710 Gateway Oaks Drive, Suite 150N
Sacramento CA 95833
If you are attempting to serve Twitch with legal process related to a legal matter pending outside the United States:
Twitch requires a subpoena or other properly served legal process to produce documents or information. For international requests for information or documents, compliance with 28 U.S.C. § 1782 is required.
For summons or service of process, compliance with applicable international laws and treaties is required. Pursuant to the Hague Convention, translated service documents should be sent from the relevant foreign ministry to the designated U.S. central authority for transmittal.
Please note that Twitch does not accept international requests for information, documents, or service of process via e-mail and will not respond to such requests.